Last updated: June 13, 2025
ACG Goods (“we,” “us,” or “our”) operates the website https://acggoods.com/ (the “Site”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase. Please read this policy carefully. If you do not agree with the terms, please do not access the Site.
1. Information We Collect
Account Registration & Orders: Name, email address, postal address, phone number, payment details.
Customer Service & Communications: Correspondence content when you contact us for support or inquiries.
Surveys & Promotions: Responses to surveys, contests, and marketing preferences.
Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and time spent on pages.
Cookies & Similar Technologies: Cookies, web beacons, and tracking pixels to recognize you, remember preferences, and analyze Site traffic.
2. How We Use Your Information
Order Fulfillment: Process payments, manage and ship orders, provide customer service.
Account Management: Create and maintain your account, authenticate your identity.
Communications: Send order confirmations, shipping notifications, and respond to inquiries.
Marketing & Promotions: With your consent, send newsletters, special offers, product updates, and surveys; tailor content to your interests.
Site Improvement & Analytics: Analyze Site usage to improve Site functionality, user experience, and product offerings.
Compliance & Security: Detect and prevent fraud, enforce our Terms of Service, comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect information about Site usage. You may choose to disable cookies through your browser settings; however, this may limit Site functionality.
Essential Cookies: Required for Site operation (e.g., shopping cart).
Performance Cookies: Collect anonymous data on Site performance (e.g., Google Analytics).
Functional Cookies: Remember preferences (e.g., language).
Advertising Cookies: Deliver targeted advertisements based on browsing history.
4. Information Sharing and Disclosure
Service Providers: Third-party vendors performing services such as payment processing, shipping, analytics, and email delivery.
Legal Requirements: When required by law or to protect rights, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of assets; in which case personal data may be transferred.
With Your Consent: We may share information with other parties when you expressly authorize us to do so.
We do not sell your personal information to third parties for their own marketing purposes.
5. Data Security
We implement industry-standard security measures (encryption, firewalls, secure servers) to protect your personal data. Despite our efforts, no internet transmission or storage system is completely secure; we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and payment records are retained for up to seven years for tax and accounting purposes; other data is retained per business needs and legal requirements.
7. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold.
Rectification: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal retention requirements.
Objection & Restriction: Object to or request limitation of data processing.
Portability: Request transfer of your data to another service provider.
Withdrawal of Consent: Withdraw consent for processing based on consent.
To exercise these rights, please contact us as described below. We may verify your identity before processing such requests.
8. International Transfers
Your information may be transferred to—and maintained on—servers located outside your country. By using our Site, you consent to such transfers to countries that may have different data protection laws than your jurisdiction.
9. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us to request deletion.
10. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. We will post the updated date at the top of this page and, where appropriate, notify you by email or via a notice on the Site.
By using https://acggoods.com/, you acknowledge that you have read and understood this Privacy Policy.